Think of the daily, rinse-and-repeat tasks of your business: opening and closing procedures; client communication; lead management. When you’re a team of one, these processes are likely living in your head! But as you grow a team, you’ll want to delegate these tasks clearly and formally.

Standard Operating Procedures are documents that detail the steps of every process in your business. The exercise of drafting SOPs often highlight gaps in your process, contributing to miscommunications and errors. But once written and shared with your team, you’ll benefit from greater efficiency and quality of service, improved communication and a uniform approach to the processes that are the very lifeblood of how your business does business.

In our All About SOPs course, we will guide you with step-by-step instructions on how to develop these essential documents.